Privacy Policy

Effective Date: [Insert Date]

At Remarkables House, we value your privacy and are committed to protecting your personal information in accordance with the New Zealand Privacy Act 2020. This policy outlines how we collect, use, and store your data.

1. Information We Collect When you make an enquiry or booking, we may collect the following personal information:

• Name and contact details (email, phone number, address).
• Payment information (credit card details are processed securely via our third-party payment provider and are not stored directly on our servers).
• Stay details (arrival dates, number of guests, special requests).

2. How We Use Your Information We use your data strictly for the purpose of managing your stay:

• Processing bookings and payments.
• Communicating with you regarding check-in details and property guides.
• Internal record keeping and legal compliance.
• Optional: We may occasionally send you updates or exclusive offers, but you may opt out of these communications at any time.

3. Data Sharing We do not sell, trade, or rent your personal information to others. We may share your information only with trusted service providers necessary to fulfill your stay, such as:

• Cleaning and maintenance teams (for scheduling).
• Payment processors (e.g., Stripe/Windcave).
• Law enforcement, if required by law.

4. Security We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to ensure data transmitted between your browser and our servers is secure.

5. Cookies Our website uses cookies to improve your browsing experience and analyze site traffic (e.g., Google Analytics). These cookies collect anonymous data and do not identify you personally. You can choose to disable cookies in your browser settings.

6. Your Rights You have the right to request access to the personal information we hold about you and to ask for it to be corrected or deleted. To exercise these rights, please contact us at [Insert Admin Email Address].

7. Contact Us If you have any questions about this Privacy Policy, please contact the administrator at:

• Email: [Insert Email]
• Phone: [Insert Phone]